Yours Truly
CAI tried to cancel my account online… I tried to cancel my account online from my phone and my account was locked for whatever reason. I was unable to and was billed for the month. They asked me to log in via a computer, which I have access to at work, and try to cancel that way. I finally was able to cancel from my computer, regardless of my account being locked.. so they charged me and I have a LOCKED ACCOUNT AND CANNOT USE IT. Karen then tells me they know users cannot cancel via their phone… and suggests I write this in their community… FOR REAL?? What a joke of a company. They bill you, make sure you cannot cancel, lock your account and then don’t even give you access when you tell them 3 times the account is locked.
Muke
DELike the small rejected brother of Miro… Like the small rejected brother of Miro who nobody likes and wants to play with. Yet some companies made contracts with them and now I'm forced to use this piece of ****.
Mrs Rebecca Arnould
GBTerrible Customer Service & Refund Policy!!! The tool is useful but the customer service is terrible. Was sending emails to them for months asking them why I was being billed and requesting a cancellation. Incredibly slow to respond and when they did they told me it was impossible to provide a refund even though they had email evidence of my cancellation! I am absolutely shocked and appalled by the way they treat their customers.