Terrible Customer Service & Refund Policy!!! The tool is useful but the customer service is terrible. Was sending emails to them for months asking them why I was being billed and requesting a cancellation. Incredibly slow to respond and when they did they told me it was impossible to provide a refund even though they had email evidence of my cancellation! I am absolutely shocked and appalled by the way they treat their customers.

I tried to cancel my account online… I tried to cancel my account online from my phone and my account was locked for whatever reason. I was unable to and was billed for the month. They asked me to log in via a computer, which I have access to at work, and try to cancel that way. I finally was able to cancel from my computer, regardless of my account being locked.. so they charged me and I have a LOCKED ACCOUNT AND CANNOT USE IT. Karen then tells me they know users cannot cancel via their phone… and suggests I write this in their community… FOR REAL?? What a joke of a company. They bill you, make sure you cannot cancel, lock your account and then don’t even give you access when you tell them 3 times the account is locked.

Mural is the tool that allows you to interact with people from different cultures and ways of thinking/acting. Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. I don't know what the future would be without Mural in everyone's present.

Excellent App for Collaboration Excellent App for Collaboration. I've used this with several teams. People seem to love this app, and personally, it is the best multi-person brainstorming app I've come across. I use this for internal brainstorms and with clients. The support is also great. Seriously, give these guys a try.

Awesome tool, highly recommend Not sure why the haters. I love this tool to start and their customer support is awesome. We used the tool on a business start up project collaboratively and it helped us organize our flow chart, business processes, which we incorporated into our deck for investors. Highly recommend.