VERY slow support it's been over 3 days… VERY slow support it's been over 3 days and they still haven't contacted my manager who has put up a ticket for support.

Just writting an update to let you know… Just writting an update to let you know everything remains good. I've been with them for a good while now, and I stand by my previews reviews. Their support remains flexible and patient and the servers run well the great mayority of the time. Anyhow, it's a good option if you are looking for shared minecraft hosting, feel free to check them out. This will be my final review unless something bad happens ;) Good luck !

Love HeavyNode HeavyNode is the best host I have ever used. The staff know what they are doing and are super helpful. On many occasions Rodrigo has gone above and beyond where they needed to go in order to help me with issues I was having. I would recommend HeavyNode to anyone in a heartbeat if they were looking for a solid reliable host that not only packs in the best value than anywhere else but picks great servers, delivers good performance, and genuinely cares about their customers. (LightNode is also amazing :P)

don't buy vps their templates and iso… don't buy vps their templates and iso aren't working and you can't use a custom iso, and if you ask for adding a iso for manual instalation they respond exceding the 24hours refund pollicy explicity to don't allow you to ask for refund. really bad bad service, never bought vps, with hostings i never had a problem but any support ticket is really slow to get any response

Best so far. I've tried so, so many hosting companies. HeavyNode is different. Their prices, specs, and locations are the best in the industry. This is a serious host that doesn't swindle you for your money like most Minecraft hosting companies. The support staff are very helpful and every issue with them has been resolved, including server crashes and DNS issues with their web hosting (which is a great deal as well.) GET HEAVYNODE OR TORCHNODE!