BEST PERFORMING SERVERS AND SUPPORT One of the best performing servers I have worked with. Amazing Company, amazing service, amazing staff. Support answering 24/7 always asking if there's anything they can help with more. Solving all problems, even offering things to help me out if i have any issue. I would give 6STARS for them. !!!!

Very Great Very cheap, Very high performance, Very good support, Very Great Can maybe add some one-click spigot/forge/modpack install buttons, but you can easily install it yourself, or, you can get help by submitting a ticket, so it's not that big of a deal.

Gatto is the best cat Gatto is the best cat. Support is usually very quick considering that HeavyNode is a small company with not a lot of staff. Their services are usually very reliable. Their prices are really cheap too. I highly recommend HeavyNode for someone who's looking for an affordable but reliable host.

Good Support, When Available.. I have used HeavyNode for over a year now, and I'm almost upset to have to leave it, but this was my final straw. I had an extremely long wait time for support, even with marking the ticket "high priority." Because of the wait, the misreading of my original ticket, and an unavailable live chat, my server was down for 2 full days. Which made the staff and players rather upset, and it was Frankly rather embarrassing. This unfortunate event really overshadows the good things the HeavyNode team has done for me and my server, like being helpful with support, and while not always quick to respond, it was sometimes in a reasonable time depending on ticket priority. I needed a backup save due to griefing. I asked for "As Close to 10:30 pm PST 10/16/23 as possible. So I think that's the midnight backup" and was given the noon backup, and had to wait again for the midnight backup. While I understand they have a smaller staff team, it is unacceptable to have a high priority ticket sit for 25 hours. And then not even give the correct fix due to misreading/misunderstanding the ticket. With another 18 hours to get the correct save. I want to recommend the host as the servers them selves run alright, the prices arent too crazy (they do have sales semi-often) and their support, when you can reach them, is fine. But I can only recommend this service if you think you won't need any support as the wait times are just too much.

The best for Minecraft servers! This is by far the best host I have encountered in regards to Minecraft servers. Whether it be a professional server or a small server for some friends, the bang you get for your buck with HeavyNode is unmatched. I have been using them for going on 2 years now and have no complaints. Support tickets are always quickly resolved, and the staff are extremely friendly! I should also mention the community Discord server is also full of knowledgeable and friendly people willing to help.