HeavyNode goes above and beyond Over the years I've used many server providers but none have matched the level of expertise present at HeavyNode. The company provides some of the best hardware possible at extremely affordable rates. I rarely write reviews but the support team at HeavyNode deserves praise, through multiple tickets I have yet to have to wait more than 24 hours for a response.

Good Support, When Available.. I have used HeavyNode for over a year now, and I'm almost upset to have to leave it, but this was my final straw. I had an extremely long wait time for support, even with marking the ticket "high priority." Because of the wait, the misreading of my original ticket, and an unavailable live chat, my server was down for 2 full days. Which made the staff and players rather upset, and it was Frankly rather embarrassing. This unfortunate event really overshadows the good things the HeavyNode team has done for me and my server, like being helpful with support, and while not always quick to respond, it was sometimes in a reasonable time depending on ticket priority. I needed a backup save due to griefing. I asked for "As Close to 10:30 pm PST 10/16/23 as possible. So I think that's the midnight backup" and was given the noon backup, and had to wait again for the midnight backup. While I understand they have a smaller staff team, it is unacceptable to have a high priority ticket sit for 25 hours. And then not even give the correct fix due to misreading/misunderstanding the ticket. With another 18 hours to get the correct save. I want to recommend the host as the servers them selves run alright, the prices arent too crazy (they do have sales semi-often) and their support, when you can reach them, is fine. But I can only recommend this service if you think you won't need any support as the wait times are just too much.

Very Great Very cheap, Very high performance, Very good support, Very Great Can maybe add some one-click spigot/forge/modpack install buttons, but you can easily install it yourself, or, you can get help by submitting a ticket, so it's not that big of a deal.

It's alright My group of friends and I bought the 9GB Premium Minecraft server hosting, which is their best plan. We would run 40 mods with 5-7 players on at the same time, decently. There would be a lot of lag though, but other times wouldn't. There isn't a lot of staff, but there is other people who would help. Staff if really nice & are able to fix & tell you what had wrong. Otherwise this hosting is decent.

VERY slow support it's been over 3 days… VERY slow support it's been over 3 days and they still haven't contacted my manager who has put up a ticket for support.