I'm Very Happy I found it very easy to setup TPO account and port my number to TPO. Seamless experience. I never needed to contact customer support, all instructions are on the website. I followed the instructions and my TPO service was up and running without any hassles. Excellent pricing and good reception. No dropped calls. I'm happy. I was with TING but this is a much better deal plus you get to donate a portion of the bill to your favorite charity.

Impressed ! Hello, Ive only been a TPO customer for a few months, but I wanted to say thank you for the excellent customer service. Every encounter Ive had, whether it be through email or a call to a live person, has always been quick, courteous and helpful. It's so rare these days to get this kind of excellent service, especially from discount cell service companies. I just wanted you to know that your efforts in maintaining a high level of quality in the service you provide is greatly appreciated. Thanks

Great customer service, good coverage in cities I really like TPO and have been impressed by their customer service. I'd also recommend them to my friends - and have already. The missing star is just that the coverage is not as expansive as other providers, so travels far away (very rural) from cities can mean low or no bars. I'm almost never away from cities except when I also want to be away from my phone, so it's no big deal for me to lose a bit of theoretical coverage so that I can save over $40/month off stupid Verizon. My bill now is $20 and my service in this coffee shop is full bars 4G LTE. So, there you have it.

Simple and Reliable Simple and Reliable Coverage is easy to get, the SIM shipped free to my door. I activated it and entered in a few details, and my phone number from Sprint transferred instantly. The website is easy to use and after the changes, is easier to navigate. Autopay and the autopay bonus off the bill rock, and I love that my bill helps fund the rescue and care of abused animals!

Despite a problem with the SIM card for … Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!