Rude customer service The pricing is great but they must train their customer service representatives to be rude. I had to speak with no fewer than 4 or five in porting 3 phones from different carriers to TPO in getting the right port passcodes, cdma/sim cards etc... without exception each one was rude and marginally helpful. At least they seem to be located in this country and spoke english.

I'm Very Happy I found it very easy to setup TPO account and port my number to TPO. Seamless experience. I never needed to contact customer support, all instructions are on the website. I followed the instructions and my TPO service was up and running without any hassles. Excellent pricing and good reception. No dropped calls. I'm happy. I was with TING but this is a much better deal plus you get to donate a portion of the bill to your favorite charity.

I bough three Moto g5 plus unlocked … I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service is weak. Data doesn't connect. I pay $100 a month for all three lines. Very cheap but with much sacrifice. My teenagers are not impressed. I like the charity benefit. I like going outside convention but I also like sending and receiving photo texts and connecting to WiFi.

It is very difficult to get any… It is very difficult to get any support. The online website is extremely difficult to work through. When My credit card date expired, they never tried contacting me. They just shut the account off. It was like pulling teeth with their "customer service" person once I finally got through to them. If the pricing wasn't as low as it is, I would be gone yesterday. When I finally got re-instated, the girl just hung up the phone. No comments. No thanks.

Unbeatable charity and prices wrapped in one MVNO! Great SPRINT and TMO MVNO. Not only did they offer some great plans to the folks who were caught up in the RingPlus foldup fiasco, they are VERY reasonably priced and offer 10% donation to charity of your choice. The ONLY minor downside to these guys is the computer website will not let you swap CDMA devices unless you talk to someone. You have to make a call to a real person in the USA (not necessarily a bad thing) to change devices. All the CS staff there are professional and courteous!