It is very difficult to get any… It is very difficult to get any support. The online website is extremely difficult to work through. When My credit card date expired, they never tried contacting me. They just shut the account off. It was like pulling teeth with their "customer service" person once I finally got through to them. If the pricing wasn't as low as it is, I would be gone yesterday. When I finally got re-instated, the girl just hung up the phone. No comments. No thanks.

Great On Price but with a Few Caveats Great On Price but with a Few Caveats 1) If you have a family or spouse or business with multiple numbers, you have to create individual accounts for every phone number. This is a PIB. 2) Web site is often slow or just annoying when one has multiple accounts. Customer service has been responsive. Online help could be better for the technically inclined.

I bough three Moto g5 plus unlocked … I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service is weak. Data doesn't connect. I pay $100 a month for all three lines. Very cheap but with much sacrifice. My teenagers are not impressed. I like the charity benefit. I like going outside convention but I also like sending and receiving photo texts and connecting to WiFi.

Great Company; Spotty Cell Service Love the company and it's ideas about sharing for charities. Cost is very reasonable, so overall I'm happy. However, be prepared for occasional dropped calls, spotty service, or no service areas. I can live with these issues due to TPO being (in my opinion) a very socially responsible company. I'll stay with them because of that.

Despite a problem with the SIM card for … Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!