Bad Billing Started with TPO in Aug 2017 and just terminated service on April 11. Discovered they were charging a sales an utility tax for a City where I don't reside. They researched, agreed with me, blamed a third party vendor, refunded the amount collected, but then kept collecting it month after month (crediting the previous month on the bill and charging it all over again). Billing is not transparent - you have to ask for detailed billing information. I'd be hard pressed to recommend the carrier.

I am very happy with TPO I am very happy with TPO. It isn't the quite low operating cost that keeps me happy, although that's a definite plus. It's the fact that a part of my monthly fee goes to the charity of my choice. That definitely matters. I would give it five stars except that it's range isn't always the absolute best. Nonetheless, it's usually just fine for my needs.

Stable service and a great value. Had no issues with purchase or activation of service. Had no need to ever contact customer service when porting my number. Had no issues with automated billing or adding on data when needed. Service is comparable with service on 1st teir wireless carrier. Overall very happy with the value that TPO provides.

Inexpensive and reliable mobile service TPO mobile service was very good and I will use it again when needed. unfortunately, teh initial onboarding process was frustrating as my AT&T iPhone 5s required some settings tweaks and I wasn't able to get TPO to resolve it. I was forced to troubleshoot and resolve on my own. Also TPO could do better by updating its website to allow the user to change basic information such as their billing address.

Unbeatable charity and prices wrapped in one MVNO! Great SPRINT and TMO MVNO. Not only did they offer some great plans to the folks who were caught up in the RingPlus foldup fiasco, they are VERY reasonably priced and offer 10% donation to charity of your choice. The ONLY minor downside to these guys is the computer website will not let you swap CDMA devices unless you talk to someone. You have to make a call to a real person in the USA (not necessarily a bad thing) to change devices. All the CS staff there are professional and courteous!