Wrong rate. Dear Director, in 03 november 2023 I've written a e-mail To report that on that date I had signed up with you for a monthly subscription. Unfortunately, I missed the button and clicked on the annual rate. Have you taken care to clear this error of mine ? I am waiting for your reply because I need to join the audio transcription with the monthly payment. Thank you

SUBSCRIPTION ISSUE I am currently a student and as part of my training, I have to write a research paper. Therefore, I need to conduct interviews and transcribe them into text. I chose to subscribe for only one month at $30, but without paying attention, I was charged $169 for a one-year subscription. I contacted customer support to get a refund and was contacted back in less than 24 hours to find a solution. I thank the Cockatoo teams for their assistance. On the other hand, the site is very intuitive and provides very good transcriptions for interviews of more than an hour. I recommend it!

i used it to transcribe more than 500… i used it to transcribe more than 500 hours of audio and it was amazing and really fast and after they added the feature of adding multiple files upload i think they are perfect ( also the no limit on file length and unlimited uploads are crazy good deals ) sadly they increased there prices but still they are worth it

Great support team I was wrongly charged for $39 CAD by cockatoo. I emailed their help and support team and they promptly responded back to my query and reimbursed my payment. I really admire and appreciate what they did and that too with a swift response. Shout out to their help and support team. Will continue to use their services in the future. Thanks Cockatoo 👍

Lifesaver app Cockatoo is seriously amazing and made my work (and therefore life!) so much easier - the layout, the accuracy, I've been needing a transcribing app for years now especially since I often have hours of video to transcribe. Great job guys :)