Really great customer support The support is really understanding and willing to work with you. For example, one time I bought a product that was only available on appsumo plus, but I had totally missed the part where once a product isn't on the market anymore you can't upgrade the license anymore either, which ruined the whole point of the product that I bought. So now I was stuck with the 100$ plus subscription for nothing. But the appsumo support made an exception and refunded my appsumo plus plan. So yes overall a great platform and awesome customer support team.

Support solves the problem! I had a problem accessing a purchased product. Appsumo responded rapidly to my email and provided a quick and easy solution. All is now great! Thanks to Appsumo!

This company has been holding my hard… This company has been holding my hard earned money (over $700) for over 30 days. There is no contact number to reach them. I have emailed them several times and no one has done anything. Everyone says they are looking into it, even though Stipe has advised of exactly what they need to do to take care of the issue and they have done absolutely NOTHING. My next step is to retain an attorney!! Do not use them, they are scammers!!!

Customer Service = 🌮🌮🌮🌮🌮 Anna and the customer service rock stars at AppSumo helped me with a problem I was having with my account. The communication was always supportive and helpful. Just like catching up with some old mates. My issue was resolved super quick. I've been a taco munching fan of AppSumo since my first purchase, but this experience has elevated my fanboy status with them. Thanks guys. 🌮🌮🌮🌮🌮

Increasingly misleading and deceitful I've been a fan for a while, but the policies of AppSumo are increasingly anti-customer. For example they have removed the expiry dates for refunds. They also let in a lot of scammy software to allow a quick win for AppSumo and the seller and then products get ignored. I think this company has reached a size where it has to get increasingly aggressive about ways to make money at the expense of loyal customers. My love affair is over.