Lifetime deal is just for 60 days!!! i bought a "lifetime deal" of Deepword on 8-July-2022 and there was a 60 day money back guarantee. Then I got the mail from deepword on 14-sept-2022(66 days from purchase) saying they are stoppign service. I panicked and asked appsumo and deepword and they said... don't worry we will keep the software for you. I was not actively using it and when I wanted it I came back on february 2024 and found the access is still broken. Now appsumo is saying we cannot do anything after 60 days. So effectively they consider customers as fruit flies which has only 60 day life. Beware of lifetime products at onetime fee.

Really great customer support The support is really understanding and willing to work with you. For example, one time I bought a product that was only available on appsumo plus, but I had totally missed the part where once a product isn't on the market anymore you can't upgrade the license anymore either, which ruined the whole point of the product that I bought. So now I was stuck with the 100$ plus subscription for nothing. But the appsumo support made an exception and refunded my appsumo plus plan. So yes overall a great platform and awesome customer support team.

Super The guys at AppSumo are very friendly and respond to emails in a timely manner. They are always willing to help you solve the problem! I think I will rely on this platform again in the future. Customer service is one of the most important things and the guys at AppSumo have good customer service! Highly recommended!

A site to help your business grow This is a site where you can find tools that can help your business grow at a crazy price. In the same time, you help small entrepreneur who are creating great products but can't compete against giants. Also, they answer quickly to your request. Thanks

Great service and great tools I’ve gotten some remarkable software, and I love the opportunity to try something for 60 days and get a refund if it isn’t what I need. Many tools are great. And I’ve been very impressed by the support from the AppSumo team. Great service!