The representative was a class act! … The representative was extremely professional and helpful. I had no clue what i was doing but he patiently walked me through all the steps and solved all my issues. I wish more companies would take the time and effort like this gentleman.

Couldn't get the Internet to work Couldn't get the Internet to work that we paid for in a camping ground whilst visiting Canada from Europe. After two days, I got a reply to my email stating that I had to call. Sadly, this was too late for me, and also because of my European phone I couldn't call them. I replied to the mail and was then ignored. $30 for nothing. Can't recommend of course. Signup email was bc@ the domain name you already have.

We could not get internet to work… We could not get internet to work and it was taken care of immediately. The rep was kind and patient while we had to get info from the TV sets. Thank you so much.

The “Self-Checkout” Line The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

Excellent service and response! We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!