Great support has been received, even when application may have a limitation I do have some challenges wtih the application itself; certain aspects I have suggested as future updates as possible. However, the amount and depth of support I've received have been quite remarkable. I feel the team there is quite knowledgeable and answers are timely and definitely go beyond a textbook answer - that "extra mile" is appreciated and it's a friendly interaction that truly represents the willingness to support customers as much as possible.

Quick customer support saved the day I accidentally included a preview link in a survey email, meaning people could complete the survey but the results would not be captured. As soon as I realised the mistake I used the help-bot which put me in touch the support team. Ray responded quickly and swapped out the dud link with the correct one, and we didnt lose any survey results.

Competent, fast and friendly Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.

Curtis from support went above and beyond Curtis from support was amazing! I am new to email campaigns and he was able to help me with everything from authenticating my domain to cleaning up my subscriber list and even best practices for increasing open and click rates. He really went above and beyond.

Amazing Support Team Campaign Monitor is a great platform and support team is amazing! Dealing with technical email issues is always daunting but after asking for help a few times, I am now always at ease that any issue I encounter will be handled well and ultimately resolved! Thank you all!