Kathleen Carroll
GBRent Redi has jacked us around for… This company has jacked us around for over two months now. The renter paid the $3,400 deposit, I had inadvertently entered something wrong on the account information, it was returned. I could not correct on my own, Rent Redi had me send a copy of an actual check to make sure it would be transferred into the correct account. After numerous "chats" I have gotten nowhere and the money has disappeared. They keep saying that the money was transferred, but to where????? I am sick and tired of this company. I have the renter directly depositing now and no issues there, but RentRedi sends the renter past due notices daily. This company is a major ripoff. Avoid RentRedi at all costs! Ongoing issues, I don't know if we will ever get the deposit money back. If I ever get the $3,400 I will cancel this sorry company from my life. Biggest mistake ever!!! The date of my NEGATIVE experience, goes back two months now. If I could give zero stars I would. Footnote: As of yesterday, 3/20/2024, after two months of "chatting and emailing', there was a solution. RentRedi finally shared the trace number of the transaction on 3/19, I went to the bank, and they were able to locate the funds, the issue has now been resolved. After two months, it ended up being a relatively easy solution.
George Van Trump
GBThey are horrible They are horrible! Every month like clockwork I get an email from RentRedi stating 3 of my past tenants bank drafts has failed! I haven’t used RentRedi for quite sometime but yet they still continue to try and draft from past tenants bank accounts. This should be against the law! Your bank account is your lifeline! I have written numerous emails and complaints telling them to stop only to be told to go on to the app and request to cancel! I don’t have or use the ap anymore!!!! I have called the phone number they have listed left several messages with no calls back. They act like want to help but they do nothing. Horrible horrible horrible!!!
David
GBGreat product and value Great product and value. Overall RentRedi provides a very automated solution for property management, rent payments, and tenant communication at a fraction of the cost of alternatives. Having the features available without other required add-ons (accounting, etc.) keeps this product above the rest for us.
Sergiy
GBNeed Export to PDF for Security, Credit and Eviction Check Reports One feature will need to be updated ASAP. We need to have way for export to PDF Security, Credit and Eviction check reports. By low we will need provide the copy to applicant but in most of cases results of the report are not print friendly ( has tree structure which cannot be show all leaves at ones) Example of this report can be security report with several violations - you will not able to print all info of violations in ones . Please work on export to PDF these 3 reports in simple table structure with clear print friendly records
Caleb
GBRentredi staff are always incredibly… Rentredi staff are always incredibly responsive to my needs. I never have a problem they can't help me solve within 5-10 minutes. Their software is also incredibly intuitive and constantly being improved week by week, and month by month. The Rentredi platform if a "force multiplier". They make my current staff more efficient and effective and as my rental portfolio grows, my costs do not! I love Rentredi. Caleb Landlord / Property Owner