Shad Simpson
GBAntonio was great Antonio was great. Very responsive. Excellent customer service.
MLG
GBText messages do NOT get successfully… Text messages do NOT get successfully sent to Canadian phone numbers when individuals are out of country. We are snowbirds but the app does not allow us to put a “1” in front of our phone number. When the alternative method of sending the security code via email is used once the code is entered it immediately asks you to send the code send via text message….so needless to say it just becomes an unsuccessful frustrating experience!
Shannon Peabody
GBThank you to Allstate Identity Protection Ms. Ana was an asset in my identity theft case. She was kind, empathic and professional when working with me and the company who made the incorrect derogatory filing to my credit reports. She called me several times to check the status and, it was with her assistance and recommendations for escalation the issue was quickly resolved. I plan to share this experience with my company who offers this program to its employees.
Stacy DRY
GBStacy's review My initial contact, and then the follow-up with my restoration specialist, Cynthia, was timely and professional. Everyone who helped me was kind, knowledgeable, and gave me clear steps for follow through. I felt at ease. Thank you!
Laura
GBImmediate notification of identity theft Without this service, I wouldn't have known that someone stole my identity and tried to set up a bank account. The rep was great and we had this shut down immediately and she sent me great info to prevent other uses of my identity.