I had to call Hughes Net to have my… I had to call Hughes Net to have my monthly bill sent to a different place and they were very helpful and got it switched over quickly for me.

Successful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.

Your install technician had a tendency… Your install technician had a tendency to swear which is not appropriate. Your WI Fi booster was supposed to be on payments but was written up due with monthly bill. On the plus side your system works even during storms.

A Better Day There was a problem with my service being downgraded over a $62 partial balance that I made arrangements to carry over to May which would be paid in it's entirety with whole bill. It got messed up in your system - But a very nice supervisor listened to what I had to say. He was able to see the notes on my account with the payment arrangements. He solved my problem and also removed the past due $62. I'm disabled and only get paid once a month. I always pay my bill by phone the day I get my money. Thank you for keeping me connected with the world and stream. Jeff

Great Customer Service!! I give the customer service representative that helped me with the phone call a 10 plus, her name was Alex. She went above and beyond!! I didn't have enough money to pay the full Bill I only could pay half and I would of had to call back within a few days to pay the remainder. Alex just took care of the rest for me she paid the other half of the bill I appreciate it and she's a very good customer service representative you have.