A Better Day There was a problem with my service being downgraded over a $62 partial balance that I made arrangements to carry over to May which would be paid in it's entirety with whole bill. It got messed up in your system - But a very nice supervisor listened to what I had to say. He was able to see the notes on my account with the payment arrangements. He solved my problem and also removed the past due $62. I'm disabled and only get paid once a month. I always pay my bill by phone the day I get my money. Thank you for keeping me connected with the world and stream. Jeff

It’s nice to speak to someone real and… It’s nice to speak to someone real and not a fake person or robot!! I’m very pleased with the service and professionalism! The service is very dependable!

HughesNet way to go. My experience with HughesNet this time around has been way more pleasant than last. The service is a whole lot better. The customer service is always excellent. I just wish that I was able to stream my gaming online.

Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you

The representative was very knowlegable… The representative was very knowlegable and polite.She was able to give me the information I was looking for and when I asked if there were any promotional discounts she offered me one that was very helpful!I am very pleased!!