Great Customer Service!! I give the customer service representative that helped me with the phone call a 10 plus, her name was Alex. She went above and beyond!! I didn't have enough money to pay the full Bill I only could pay half and I would of had to call back within a few days to pay the remainder. Alex just took care of the rest for me she paid the other half of the bill I appreciate it and she's a very good customer service representative you have.

Missing Data speeds. You have never come close to your advertised download speeds. The best I have ever gotten was about 1 MBs when I still had data available. If Starlink ever gets seriously going, it and the cell network providers are going to eat your lunch.

Great customer service When is called I was not on hold along time at all, and the lady who took care of me was fantastic. She took care of everything and she was great at explaining things to me. Such a pleasure to have such a nice knowledgeable person on the other end. Thank you

Successful Install but the signal needed help. For the most part, HughesNet is a good Internet service and I would highly recommend them. The reason for only giving 2 stars is because when my equipment was installed too far away from my TV and consequently my signal quality is degraded. So to solve the issue, I purchased 50' of coaxial cable and extended my cable to my TV. All is well. The moral of the story is to be certain that your installer installs your equipment near your devices and not somewhere else in your home.

Prompt installation Prompt installation, very informative, selection of plans, and even though higher, I pay for service. Xfinity and T-Mobile did not give me that