Brilliant site for car hire Brilliant site for car hire. Easy to navigate and very competitive prices. If you need support/ questions answered they are quick and efficient with their responses. Had a query today, raised a support ticket and had a reply back from Anette within 15 minutes which fully answered my query.

Customer Service (Amanda) was…phonomenal Customer Service (Amanda) was outstanding! I was under the impression that I would need to bring the credit Card I made the reservation with to the Car Rental. Said card had been misplaced and a replacement not yet in my possession. Was afraid I would have to make a new reservation (original was made in December and included a "deal"). Panic mode had set in. Amanda assured me that the Car Rental had no knowledge of what card I had used for the reservation, and my Visa card would suffice. Insert huge audible sigh of relief. A morning of searching and worrying resolved in one simple phone call and Amanda's calmness. I will know more about the actual rental tomorrow, but definitely impressed with Customer Service.

Avoid at all costs Avoid We booked a 7seater via WiseCars to be picked up from a hotel in Puerto Morelos, Mexico and the booking was an Avis Car. On arrival at the hotel to pick up, we were told that Avis only delivers cars to hotel guests. I could still have a car as a non hotel guest but at more than double the booked price. WiseCars ultimately said they will discuss with their supplier, returned the £21 fee that they had taken upfront and left me to sort my own car hire out - left me and my family in a mess. We could not get a car hire last minute and those last few days of our holiday turned into hell and expensive due to taxi rates in that part of Mexico are outrageous. Thank you WiseCars!

Maryna is Why Wisecar is Great to work through Maryna understood our problem. Even though the destination error was our fault, Maryna went out of her way to make the necessary changes. She also made sure the pick-up and drop- off times were correct. Those times also required changes. The arrival & departure dates stayed the same and Maryna made sure our car times matched. I usually do not like Nor use 3rd party to schedule stuff. But Wisecar & Maryna are an exception

I needed to change the details of the… I needed to change the details of the car rental booking and Anette from WISECARS Customers Service has been very efficient and pleasant. She has responded quickly and everytime with an appropriate solution. I strongly recommand WISECARS and if you happen to talk to Anette, feel confident about your problem to be quickly solved.