great customer support and professional quizzes I used type form to create a few quizzes for a work conference and they looked really professional and worked really well. Monica in the billing/ Customer service team is great and worked really fast to fix a tech issue i had.

Typeform loves scammers Scammers use Typeform to get information. Contacted them to have them removed. Got a very quick response that they are aware of this scam. Checked a week later, form is still online ... Guess the scammer is a paying customer so why remove him. Would never make business with a company that makes business with scammers or is unable to remove fraudulent content ASAP.

The Typeform free plan is a scam So disappointed with using Typeform! I didn't notice anywhere that the free plan only allows 10 responses. Then sent a questionnaire related to a charitable organisation. Had no choice other than to pay the upgrade fee. Foolishly I didn't make a note to cancel the subscription so got another bill a month later. The cancelation (which happened on the first day of the next month) also didn't cancel the month ahead.

Typeform is dodgy and unethical Typeform renewed our annual contract with no advance notice and increased the price by nearly 50%. If you try to cancel, they do not give you a refund and only say that the new plan is effective a year later. When you try to contact customer service, even if you have a plan that has a live chat, you only "speak" to a bot. If you try to contact them further, the "Leave a message" feature doesn't work. These practices are unethical and possibly illegal. They used to be an interesting and reliable company. Now they are dodgy.

Watch out for the submission limit Watch out for the submission limit! It blocked access to the form after '10 free answers.' I wasn't aware of this until I received the email notifying me that it was too late because I reached the limit in 5 minutes, and I have to upgrade my plan if I wish to continue. I would need to purchase a plan that costs $700 or more to obtain a maximum of 400 responses, considering my case involves a survey that occurs only once a year. I wish it would AT LEAST alert me while building the form that only 10 answers would be allowed. When you send hundreds of emails and then everyone asks you why it's closed or simply never responds because of this, you lose credibility, answers, time, and money.