Timed out, lost all my review input Form flowed well and got to the end OK. Went to take the supporting photo requested, then found all the information had disappeared and I was back to square one. Not happy, as it was quite a detailed review. Maybe being 'timed out' happens across other review sites too, but I've not noticed this before.

Something so simple as Lead measuring… Something so simple as Lead measuring with Google Tag Manager is only available in the most expensive plan. This seems like a greedy business that just milks their customers

Watch out for the submission limit Watch out for the submission limit! It blocked access to the form after '10 free answers.' I wasn't aware of this until I received the email notifying me that it was too late because I reached the limit in 5 minutes, and I have to upgrade my plan if I wish to continue. I would need to purchase a plan that costs $700 or more to obtain a maximum of 400 responses, considering my case involves a survey that occurs only once a year. I wish it would AT LEAST alert me while building the form that only 10 answers would be allowed. When you send hundreds of emails and then everyone asks you why it's closed or simply never responds because of this, you lose credibility, answers, time, and money.

Basic Error: Unable to restrict 1 submission per respondent. Why? Why would you let us build a survey only to realise once sent to a client that a single respondent can respond multiple times without being restricted? A person should register their email address and then automatically be restricted to being able to submit once. That is a standard & common sense expectation of a survey. Just found out participants can submit multiple times from a paying client, who is a multinational organisation and now we're caught and seen as incompetent as a small business... And to sort this out; the Help Centre states we need to find someone with coding skills. Not acceptable. And defeats the whole purpose of the offering.

Ridiculous pricing Made a poll on short notice. It accepted 10 responses and then locked out. Was in a mad rush organising an event so paid for an upgrade to get more responses to the next plan level without reading the cost. 500 Euros. Unreal pricing, dodgy business practice. Never using again and advise everyone to stay away.