Disappointing Experience with getflywheel.com: Slow Loading and Unsupportive Service My experience with getflywheel.com has been nothing short of frustrating. The site itself is a glaring example of inefficiency, taking an exasperating 8 seconds to load. What's more disheartening is the dismissive response from the support team, who nonchalantly claim that the issues are beyond the scope of their service. It's particularly aggravating when you consider the fact that Flywheel markets itself as the fastest hosting provider. The irony is hard to ignore, and I can't help but dub them "slowwheel" with their accompanying lackluster support. It's disappointing to see a company fail to live up to the very promises they boldly advertise.

Invalid Help Support Using "Get Help" window: Invalid answer from an agent and somehow the system is writing messages by itself as if I was the one writing it. For example "Thank you very much sir" and "Have a nice day", etc. Those messages is something that the system somehow writes by itself without my consent. As if I were the one who wrote that. Check this image as an example: ibb[dot]co/n1pWMjG (Replace the [dot] by a real dot symbol) (The image from this URL will be automatically removed after 1 month)

No downtime, knowledgeable staff, great hosting company I run 4 medium to large websites with Flywheel. It has never gone down in 4 years to my experience. They keep daily backups, have phpmyadmin, give me useful security alerts and have support staff who actually know something about Wordpress. They are by far the best hosting company I know of.

Made Website Performance Go Downhill Ever since the switch last June 2023, the website went downhill. Errors never stopped. I cannot provide the receipt as proof because I am not the owner, but I am the SEO specialist of that site and I can share the URL in private. Before Flywheel the SEO performance was great. After the switch to Flywheel, errors never stopped that I had to audit every week!

Monthly subscription requires 30-days notice to cancel per WP Engine Terms of Service Be advised that Flywheel, per WP Engine's Terms of Service (WP Engine acquired Flywheel within the past few years), requires 30-days notice to cancel a monthly subscription. I've canceled many monthly subscriptions in my life. My consistent experience has been that you can cancel at any point in the billing cycle. No prorated refund, but no charges beyond what you've already paid either. That's a fair and reasonable way to operate. There are solid managed WordPress providers out there that do not require a 30-day notice should you decide to cancel. I never intend to do business with Flywheel again.