I took over my companies website and… I took over my companies website and last person used Flywheel. They have no c-panel, the speed is slower then other hosting options, and to top it all off you get less for your money. Even trying to get refunded my money and cancel services was a hassle. You have to give a 30 day notice that you want a refund even though you cancel your services. I'm also having issues getting that refund, every time I write a ticket stating they aren't doing what I requested they just close the ticket and don't respond. They act like they are a recommended hosting for Wordpress.org but they aren't! Only Bluehost, Dreamhost & Siteground are and for good reason, flywheel sucks!

I love Flywheeel! I love my hosting provider, Flywheel. They always have fantastic support times, getting me answers in minutes. They help out with technical issues as well as dumb blonde moments with grace. The support staff is fantastic, and the hosting is excellent. I have never experienced downtime outside of those scheduled. Keep up the great work, Flywheel!

Very disappointed Very disappointed. Been with Flywheel for more than 5 years. Technical support has been good until recently, after WP Engine bought over this company. My site had an error and for many crucial days their ‘happiness engineers’ either send me technical documents to figure my way out or merely ask me to find my own developer to troubleshoot the issue. This is despite me telling them I do not know any coding and similar issues had happened before and they must have known the resolution. The engineers just refused to help. Only after opening a few more tickets did someone new stepped up and assisted. Getting technical support is based on luck now.

Has gone downhill since WP Engine took over I used to love Flywheel - despite the slightly higher price point they have always had awesome support and excellent uptime... But since WP Engine took over, that's gone downhill. - More downtime - Slower support - More salesy... I seem to have a new 'account manager' every month trying to push some upsell or add-on. It still has a great dashboard and SendGrid email deliverability which is handy, but not enough to keep me as a customer. I'll be moving all of my websites to a new host that has better performance and costs less.

Hacked multiple times, gave up and switched I got hacked multiple times which led to terrible SEO implications. Each time, I would update all the plugins and themes, their teams would run an automated and manual scan, and I was assured that my site was "clean." The hack just came back each and every time over the course of 6 months. I've just canceled and have moved over to Webflow. The customer service agents were kind and helpful, but their malware scan processes are not thorough at all. I was very clear that I needed a deep review and I had to insist on multiple scans when they "missed" many compromised files the first time. After the third hack, I had to go into FTP myself to try to clean up the site since they don't react quickly. Not recommended at all if you want reliable "managed" hosting. Please save yourselves the trouble and go elsewhere.