
Shane
AUTerrible customer support Terrible customer support. Their payment gateway was not able to charge my card even though funds were available and when I reached out to customer support they "raised a ticket" but they did not bring my client's site back online. I've been a customer for around 18 months and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP.... as soon as they action the ticket.

Mercedes Service Specialist
GBhacking and excuses hacking and excuses it’s was great for many years but now it’s absolutely useless I’m switching

Jiaxiong Shi
GBI have a very bad impression about a… I have a very bad impression about a Flywheeltaxi ride today. I got in the taxi with my grandmother who just done surgery at 900 Hyde st Hospital. She was very weak and needed a smooth ride, but the driver is kind of mean. He drove very fast and unevenly, which I can bear. But what irritated me most was that he deliberately pretended not to hear when I repeated a few times of "Please, stop at Ortega 19th". Before reaching the destination, he suddenly yelled, "Here's Ortega st!" My grandma was terrified by the roar, and I felt very angry. My grandma is over 90 years old and has just finished treatment, and she is very fragile. How can that driver treat me and my grandma like this? The driver's car number is K1113 A license plate 33573U1,red Toyota Camry hybrid

Hazel
PHMade Website Performance Go Downhill Ever since the switch last June 2023, the website went downhill. Errors never stopped. I cannot provide the receipt as proof because I am not the owner, but I am the SEO specialist of that site and I can share the URL in private. Before Flywheel the SEO performance was great. After the switch to Flywheel, errors never stopped that I had to audit every week!

David Fravigar
GBBeing with flywheel for a number of… Being with flywheel for a number of years it was good and the support was amazing, helpful and they went the extra mile. Since WP Engine bought the company the support has become no existent for a 'MANAGED' wordpress hosting company. I am in the process of moving my sites away due to the poor support and the fact that the websites I host have now slowed down to a crawl. If you ask for more resources they want to charge you more. 2 years ago I would of sang Flywheels praises but now I'd recommend you avoid. There are a ton of better companies out there.