We have dealt with billing issues for… We have dealt with billing issues for months and you have us set up on 2 different accounts so we’re probably not getting your best deal then you delete our PL Rater account over a $27 bill that we called and took care of months ago!!! Your customer service flat out sucks!

The common thread with this company is… The common thread with this company is the customer comes last. Dead last. Typical big business. Money. lies, deception, greed. Do not even call this company!! Buyer Beware!!! Roger Henry 256-381-0110

Scam Scam. Their sales staff scam people. I have email threads of legitimate lies They made false promises on what the system can do. I agreed on one price and hVe email communication confirming discounts and then somehow I owe $700 when I wasn’t supposed to be billed for 90 days

Worst customer service,department … Worst customer service,department managers do not call back and when you ask for corporate numbers they give you a sweepstake company. Never signed up with them they bought out the company that I was with QQ for years (which I loved!!) and the service stopped once this company took over Never experienced anything like this. They are holding me hostage and Jennifer Lewis will only return my call after hours so as not to speak with me.

Customer document management This is the worst customer service-oriented company I have ever worked with. I'm not sure how they got the contract to work with the California State Department of Insurance, but what a mistake that is as it relates to workflow and customer service. I've sent multiple documents multiple times to the new producer document portal, and they don't have them. I just received a notice that my application for a third copy of the documents is pending. Absolutely the worst customer experience I have ever had to deal with