Lots of room for improvements Their mgmt system is easy to use. PL rater hasn't worked for 4 months for home and they keep wanting you to pay in full for their service. Emails to staff gets unanswered after multiple times. Like those have said, seems like they are happy and quick to take money but underservicing when it comes to tech support. They said they will open endless tickets which means nothing gets done for months while you pay.

Hugely over priced, clunky, time consuming! AMS 360 is by far the worst agency management system, I have worked in. I've worked in it more than once over the years and barely anything has changed. The amount of duplicate entry required to properly maintain records is atrocious. The certificate system is glitchy and missing key functions integral to how we conduct business. AMS360 is hugely overpriced and just buys up its competitors instead of doing the necessary updates to get it out of the 90s. There are cheaper and fare better out there. Keep looking.

Read the fine print....if it's given to you. Best for carriers that use Ivan downloads. A lot of manual entry otherwise. Read your contract. You can only make changes to your contract ONCE A YEAR AND ONLY IF YOU GIVE 60 DAYS NOTICE. This was NOT in the the documents I signed. I wanted to cancel my contract for various reasons to include I'm a captive agent and the manual entry was too time-consuming, the reconciliation took hours and also because I'm closing that side of my business. Low and behold I discovered that you can only make changes ONCE A YEAR at your renewal and you have to request those changes no less than 60 days before that renewal. So now I am stuck paying for something I can't use for another 8 months. Who does this? I was verbally told I could cancel at any time. What that person did not say was that yes I can cancel at any time, but it won't actually cancel until renewal.

Saves lots of time and keystrokes Saves lots of time and keystrokes, and gives me accurate quotes for all of my carriers. Only thing I'd like to see different is the ability to swap husband and wife as first named insured on property quotes like I can on auto.

Scam Scam. Their sales staff scam people. I have email threads of legitimate lies They made false promises on what the system can do. I agreed on one price and hVe email communication confirming discounts and then somehow I owe $700 when I wasn’t supposed to be billed for 90 days