Terrible customer service Terrible customer service when something under warranty goes wrong. They can’t make money off you then you know, so they just treat you like crap. Dennis their service Manager at Columbus Microcenter sucks.

Poor Customer Service and Communication I heard amazing things about Micro Center, so when my computer needed a repair I was happy one was close to me. The associates both times I went in for service said very few words to any questions I had. When their answers were longer and used lots of technical terms, I essentially had to ask them to "dumb it down" for me and was met with 1 or 2 word answers. I ended up overpaying way too much to have all of my data completely gone on a 5 year old laptop, which was not made clear to me at all before I approved the purchase. I was under the impression I just needed the swollen battery to be replaced. I strongly regret going to Micro Center which is a shame because I had such high hopes. I also don't think the associate was knowledgeable as he would give very vague or broad comments such as "your 5-year-old laptop could last a day or 10 years".

The bad reviews are actually bad customers I have shopped at Micro Center for many years. Their return policy is incredibly generous; their in-house Inland products are generally a good value; and they can sell you a computer ("PowerSpec") brand that is worth the price of entry and, get this, actually serviceable by anyone with half a brain. Unfortunately most of the reviews here, lack said half a brain. People are human; stores aren't perfect. But if you want to pretend that one of the best-regarded computer stores in the US should be more like a 5-star restaurant, and bow down to your idiocy, then you are gonna be disappointed.

We went to the Denver store last week… We went to the Denver store last week to purchase a refurbished computer set up. When you walk in there are hoards of sales people, but they only want to help you for a big commission. When we mentioned the refurbished set up we saw online, the guy was rude and started pressuring to buy something g new. We almost walked out of there being pushed and manipulated into buying something 3 times more expensive than what we initially came for. The guy was totally unfriendly and condescending. I will NEVER go there for anything again!

I was overcharged for discounted item I was overcharged for discounted item ROXIO CD & DVD burning 2 sale price on box $15.35, charged 29.99, today 10/5/23, Dallas Location reference: 131-PO-1318933 12;34 PM item #632596. As a disabled Viet Nam VET, I have limited chances to shop, your store is far from me. Shame on you