micro center is the best, because there is no competition micro center, i went there yesterday and purchased all the components for a gaming pc.i specifically asked about included hardware, would cables be labeled, i don't want any of those led lights and can everything be from the same manufacturer. now i am sitting hours away, back at home with several thousand dollars of nothing i asked for. the fact that you can't see what you are buying until after it is paid for sucks. there was no place for me to see what was in the box they packed, out of view, that supposedly contained what i had asked for. almost none of the screws provided fit anywhere. the whole affair i was given is infested with led lights, that are required for the pc to function according to the reading material that came with. i got about 15 cables total, mostly decoy's. none of them labeled and no instructions for anything. none of the stuff is from the same manufacturer. there is no customer service that actually connects. the text line, the phone number, e-mail, and the website all contain zero assistance. sure, everyone in the store seemed polite enough, but i can't think of a time in my life i have ever been so disregarded and ignored as a paying customer.

Terrible customer service Terrible customer service when something under warranty goes wrong. They can’t make money off you then you know, so they just treat you like crap. Dennis their service Manager at Columbus Microcenter sucks.

Don't bother if you don't live locally!!! This place is a joke if you don't live local. They only have 2 shippable CPUs under $400 and neither of them are compatible with any of their motherboards that can be shipped. Makes no sense that a limited amount of items are shippable when all the components are within your location. You are losing all of your non-local, potential business simply because you won't ship all of your compatible components.

Most unprofessional company I have ever encountered Reserved a Smart TV online upon conversation with the Micro center customer rep over phone. He assured this is brand new TV and I can reserve it by paying the amount on the website. When I went to pickup the TV at their Paterson, NJ which almost about 45 mins drive, store manager says if I need the TV I will have to pay extra $800. He said website has incorrect data and is maintained by their Corporate office. He can do nothing about it. One piece of advice to the company. Be little professional and stick to your word. Never going to recommend them to any of my family & friends.

Poor Customer Service and Communication I heard amazing things about Micro Center, so when my computer needed a repair I was happy one was close to me. The associates both times I went in for service said very few words to any questions I had. When their answers were longer and used lots of technical terms, I essentially had to ask them to "dumb it down" for me and was met with 1 or 2 word answers. I ended up overpaying way too much to have all of my data completely gone on a 5 year old laptop, which was not made clear to me at all before I approved the purchase. I was under the impression I just needed the swollen battery to be replaced. I strongly regret going to Micro Center which is a shame because I had such high hopes. I also don't think the associate was knowledgeable as he would give very vague or broad comments such as "your 5-year-old laptop could last a day or 10 years".