There was a problem with the order There was a problem with the order, which was that the wrong item was sent. I emailed customer service on a Friday and didn't get a response by Monday. So I emailed again, marking it urgent. This time someone responded and they re-sent the item. The correct product has worked very well.

No E-Mail response No products receive I bought a product on May 8, 2021 where I was charged the same day. I still have not received the product (28.05.2021) and no follow-up of delivery and no answers in spite of 2 E-Mail reminders. However on the website it is well indicated between 4-7 days for the international delivery. I have filed a complaint but unfortunately I think that it will be without follow-up. To be avoided!

Very disappointed with the purchase Very disappointed with the purchase. Even after 8 days of paying there is no news about the shipping. Response from customer service is very poor. I reviewed very positive about one of there products that I bought from Amazon. But now, I have serious doughts on them as a company.

Not impressed So far, I have nothing good to say about this company. When I ordered, it said I would have it by Friday, it is now the following Tuesday and not even a peep from them. I was going to install the tracing app they use but that seems like there is a high likelihood of malware or getting my email sold. I have tried to contact them a couple of differnet ways, so let see what happens now.

Qgeem Thunderbolt 4 Mini Dock A Bust Based on both company claims --"Leading the Times Technology: QGeeM Thunderbolt 4 Docking Station is committed to providing unparalleled simplicity, the highest performance and the most reliable connectivity" -- as well as Amazon rating of 4.5 stars, I purchased the Qgeem Thunderbolt 4 Mini Docking Station on January 27, 2023 from Amazon, where Qgeem additionally boasted "18-month warranty, and friendly customer service". Turns our they have none of the above. Within 10 months the product failed. After some circuitous emailing, Qgeem did some walking back on their support boasts: "Our products provide 3 months free return, 6 months free maintenance and 18 months free consultation service. Since your purchase is beyond the 3-month free returns period or more, I can no longer arrange a refund or exchange for you. If you return the product to our warehouse for repair, it will cost you high shipping costs and a lot of time. Our suggestion is: refund 30% of your order amount as a repair fee, what do you think?" Well, I thought I'd take that offer, but as it turns out, that was also exaggerated.... and evaporated almost as quickly as it had appeared. Subsequent emails to support01 at qgeem.com were never answered. So, buyer beware of Qgeem substandard items offered as premium, at premium prices with lofty claims. Oh yeah, Amazon couldn't care less.... Good luck, mates!