Customer support I am giving Blackview USA 4 stars because of the helpful information I received from customer support. At first I was disappointed because no one responded in the customer service chat box. I also sent an email and then got a response within a couple hours. I've had a terrible experience trying to get support from Blackview Global. My advice is to stick with Blackview USA when it comes to customer service.

Blackview tab11 used about 6months now… Blackview tab11 used about 6months now battery is dead

I love the 9800 Pro I have a 9800 Pro. There's few stuff on the installation which I personally never seen in another phone, everything seems so well done and carefully planned. What mostly surprises me is that it is now almost 3 years old: I use them for work, usually they barely least 1-2 years, so this is a miracle. This is a real rugged phone to a very decent price. Only 2 downsides for me: the camera, but personally I don't require quality on pics for work. And two, and this is a little more important, the long usb-c plug. It's quite uncommon, it gave me very hard time when it comes to interface something i.e. external cams, I have to look for various adapter which usually cause other downsides. It wouldn't be bad if the official store could sell original adapters to help out for this limit. But overall, I love it. Best phone for work I ever had, for a very decent price. Can't say the same for the cheaper model, the 5000something, not enough performant.

Support I had a few questions before ordering my new phone and support (via chat) was very helpful. All questions were answered. Placed my order yesterday and am looking forward to my new phone!

I wanted assistance in choosing a… I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.