
Jeff S
GBHorrible software Horrible software, I have never used software as bad as Workfront. This is a multi million dollar company with so many issues. I had to find this site just to leave this review. Its been frustrating using this software, it fricken blows. Customer support sucks too, they follow up with an email that doesnt have any details on what they are following up on. So if you have multiple issues (yea no kidding, horrible software, so yes I have multiple issues), you are dealing with abysmal customer support.

Ken Netherland
GBThere have been 3 cases of questions… There have been 3 cases of questions asked by me of the help desk where they have, in my opinion, simply forwarded me an article and left it up to me to figure it out. In all 3 cases, I did that first before I called in. I had to explain that it wasn't solving my problem and I already knew of the article. At one time, I had to insist on being handed over to Level 2 and guess what, Level 2 forwarded me an article.

Kyle Hannan
GBThe Updates/commenting system is just… The Updates/commenting system is just rubbish. Why can't we simply see the most recent comment/update at the top of every Project? Why do we have to scroll down through the conversations to GUESS where the latest updates are? Poor.

Shane Bassir
GBOur department is in the process of… Our department is in the process of implementing Workfront. Our current experience has been great and the representatives that we are working are excellent to work with. They often come on site and give us the help that we need to get setup and provide training and feedback.

Janna Copel
GBConcept is good and there are a lot of … Concept is good and there are a lot of advantages. The reporting is difficult to learn and too many clicks while using on regular basis. It really requires a full time staff member to become an expert.