I ordered an iPad on dec 1st I ordered an iPad on dec 1st. It said expedited 1-3 day shipping, so I expected it to be delivered before Christmas. I’ve emailed them 4 times. 3 times to get an eta or to figure out a solution. 1 time asking for a refund.....still no response

Quick and Reliable Two of my kids lost one AirPod, so I ordered them each a replacement from TheMacMerchant.com. We received them in a very timely manner. Only to find out, that I had ordered the wrong ones. TheMacMerchant.com staff went above and beyond to help me get the right ones even though it was my mistake. I would recommend TheMacMerchant.com to anyone!

I made to separate orders first one I… I made to separate orders first one I got right away. Seconded order was placed and haven’t heard a thing. Emailed for a response regarding my order and nothing. Not even an acknowledgment. Disappointed and may hav e to open a claim, thank god I used PayPal.

I received the Left AirPod I received the Left AirPod, but after finding mine that I lost, I sent them an email twice asking how I can return it. I have yet to hear anything from them. I didn't even try to use the AirPod.

Complete and utter disgrace Complete and utter disgrace, been waiting for my order since the 20th of December 2021, have been on chat 7 times and haven’t been responded to once and have emailed 3 times and no response either, do not order from Mac Merchant