The ultimate online definition of price, quality and service I use Macmall whenever I need accessories to my Apple products that do not need a direct Apple acquisition. I bought some RAM to upgrade my iMac this time and Macmall delivered – price wise, quality and on-time shipping. Another excellent online purchasing experience.

Mac Mall to the Rescue - No more Cable Gender Error I have shopped at MacMal ever since they went into business as MacWarehouse. Throughout that time I have had excellent service, however on my last order they made a mistake which has inconvenienced me. I ordered a USB 2 extension cable Male on one end Female on the other. They sent me a male-male cable which is of no use to me. I have contacted them about exchanging the incorrect cable for the correct Female-Male cable, but I have not received a response yet Almost immediately after I posted the above review, MacMall called me to apologize and said they would ship the correct cable today and not to worry about returning the one that was shipped by mistake. I have bought about 5 Macs and untold peripherals and software from MacMall and they have always delivered five star products and service. Their quick response to my problem illustrates their commitment to service and quality products

It all worked out in the end. After a delay in making contact, I found the product I wanted (a Dell monitor that a was hard to find elsewhere) and purchased it. The delivery went to the wrong address (an "8" was mistaken for a "3"). But it wasn't far from my home, so I drove to where it was shipped and retrieved it. I hooked it to my computer and it works beautifully.

Was happy; unresolved issue lowers the score I am very happy with the purchase, but have had two issues: - Unit stopped working after a week; Mac Mall immediatelty replaced it with another unit, and sent it to me. - On this new unit, Windows was not activated. This issue remains unresolved. If they resolve this issue and provide a valid activation number, I will raise my score to five stars.

I have never had a problem with MacMall… I have never had a problem with MacMall in over 20 years of purchasing computers from them. I have purchased Macs and PCs; I have purchased working on the phone through one of their representatives and straight off the website; and in each instance the purchase has been trouble-free and the equipment arrived on-time and in good shape. I would highly recommend MacMall.