First time I have ordered from MacMall… First time I have ordered from MacMall and I have been pleasantly surprised. I ordered a refurbished HP laptop and frankly scared about the condition, but everything was terrific. The laptop arrived earlier than I expected and all was in great shape!! Very satisfied!!!

Ordered November Ordered November. No reply. No product. NO REFUND. HOWD I GET MY MOBEY BACK AND WGI KNOWS WHAT GOES ON BANK STATEMENTS WHEN PAYING FOR ITEMS SO CAN LOOO

Placed an order November 27-Still unshipped. Christmas disappointment! Placed an order November 27, 2019. Never got an email confirmation despite payment being taken from my account. No answer when I phone in, no reply to two different emails. At this point I feel like I have bern ripped off. I will be contacting my payment provider to file a fraud claim.

Mac mall has come thru again Mac mall has come thru again. It’s been about 20-30 years since I last used Macmall to buy a PC usually a Mac. I shopped around on other computer websites and Mm discounted a brand new 2018 MacbookAir by $100 which is usually unheard of for an Apple product. The Air arrived within a short time and in excellent condition. I must say that the packaging by Apple is exemplary. I’ve never owned a laptop, so I’m enjoying this new experience and not touching the screen as on my iPad!

They resoonded and made it right. Great company I received an email with an apology for the misunderstanding. Customer Care Representative reached out and tried to make it better. I appreciate that they took the time to make the issue/situation better. That speaks volumes for a company who prides itself on customer service. Yes i was disappointed and it doesnt change the fact that i received my product a day late. The good thing is my son was very happy and excited to recieve his birthday gift. Thank you Macmall for making things right.