I had the opportunity to work with… I had the opportunity to work with Louie Ortiz through the ordering process of Foundry Bench Corner Desk. He was great to work with, he was able to get the order sent to the warehouse to be pulled within 1 week of ordering. However, it was not mentioned that it was going to take 5 weeks to be processed through the warehouse then to be shipped. Shipping time was fine (10 days) as this was outside their control, rather the shipping company's responsibility. Overall, I'm satisfied with the quality of the desk so far. It seems to meet my needs for putting A/V equipment on for a classroom environment.

This is a good/decent product This is a good/decent product. It arrived within a few weeks. If you are 6'4'' or taller I wouldn't recommend this desk. In addition, the table top itself is low quality. The base and adjustability is great but the table top is cheap formica with what looks like a plastic covering. There are several products out there that are much cheaper for better quality and I am upset that I purchased this versus others.

Great desk, disappointing return rules I love the desk itself but also purchased the dual arm and realized it wasn't a good fit for me. Upon trying to return it I found out I would only be reimbursed for a small percentage of what I paid and there was no guarantee they would take it back; I would have to ship it in and hope for the best. I have all the pieces as it was never used but the hardware bags were opened. With having to pay the shipping as well I decided it wasn't worth it. Versa products are not cheap and I would've expected a customer service plan that works with their customer better than this.

Poor Communication UPDATE (8/1) - Someone finally reached out and took care of my order. Thank you versa desk for your hard work, acknowledgement of the error, and your efforts to resolve this matter asap. ------- Similar to another review I can actually copy paste most of it for accurate of a review it was. So, I am adding mine. When I ordered, site said 10-15 days for delivery, however, my order placed on June 11th still has no ship date! Several attempts to contact went unanswered. Phone calls would not go through, chat was always unavailable and emails would go unanswered. As of writing (7/31), still no reply from company regarding this desk

I bought one of these at Christmas… I bought one of these at Christmas after watching many videos and reading reviews. The product did arrive, however, I am trying to communicate with VERSADESK they appear to have NO customer service. The desk appears to skip on the worm drive at top of motion. I have emailed every address you have on the internet, some even bounce, including sales. I tried the website chat, I have called, sale and support goes to the same voicemail. No one replies. No one is there!? - DO NOT RECOMMEND THIS PRODUCT!