I bought one of these at Christmas… I bought one of these at Christmas after watching many videos and reading reviews. The product did arrive, however, I am trying to communicate with VERSADESK they appear to have NO customer service. The desk appears to skip on the worm drive at top of motion. I have emailed every address you have on the internet, some even bounce, including sales. I tried the website chat, I have called, sale and support goes to the same voicemail. No one replies. No one is there!? - DO NOT RECOMMEND THIS PRODUCT!

Ordering VersaDesk Through Randi Moskowitz I enjoy working with Randi Moskowitz on ordering VersaDesk for our customer at Atrium Healthcare. She is very responsive to my emails along with following up with me to make sure I'm all set on all the orders I order from them. She has top notch customer service skills that I don't mind when things are delayed because she a great communicator. Keep up the good work Randi! :-)

Veronica Mendoza provided great customer support! My email address was retired, so I was unable to log into my account. During a chat with Veronica, she gathered all my information, told me I'd be assigned a new sales rep, and reconfirmed my information. Having a Help Desk management background myself, I know she asked all the right questions, and was quickly responsive. Kudos to Veronica!

Second VersaDesk: Well Constructed, User Friendly, & Perfect Dimensions I've used a VersaDesk for the last four years at work, and enjoyed it so much that I purchased one for my home office after we all moved to telework the last couple months. It is extremely well constructed (very sturdy), and the primary platform dimensions compared to the keyboard dimensions are perfectly matched. Not the case with other major competitors. It comes in two pieces and is easily put together, and using it is even easier. Very reliable. Goal is to one day get the full desk.

Poor Communication UPDATE (8/1) - Someone finally reached out and took care of my order. Thank you versa desk for your hard work, acknowledgement of the error, and your efforts to resolve this matter asap. ------- Similar to another review I can actually copy paste most of it for accurate of a review it was. So, I am adding mine. When I ordered, site said 10-15 days for delivery, however, my order placed on June 11th still has no ship date! Several attempts to contact went unanswered. Phone calls would not go through, chat was always unavailable and emails would go unanswered. As of writing (7/31), still no reply from company regarding this desk