Great desk, disappointing return rules I love the desk itself but also purchased the dual arm and realized it wasn't a good fit for me. Upon trying to return it I found out I would only be reimbursed for a small percentage of what I paid and there was no guarantee they would take it back; I would have to ship it in and hope for the best. I have all the pieces as it was never used but the hardware bags were opened. With having to pay the shipping as well I decided it wasn't worth it. Versa products are not cheap and I would've expected a customer service plan that works with their customer better than this.

Poor Communication UPDATE (8/1) - Someone finally reached out and took care of my order. Thank you versa desk for your hard work, acknowledgement of the error, and your efforts to resolve this matter asap. ------- Similar to another review I can actually copy paste most of it for accurate of a review it was. So, I am adding mine. When I ordered, site said 10-15 days for delivery, however, my order placed on June 11th still has no ship date! Several attempts to contact went unanswered. Phone calls would not go through, chat was always unavailable and emails would go unanswered. As of writing (7/31), still no reply from company regarding this desk

WARNING Buyer Beware!!!! WARNING Buyer Beware!!!! Do not purchase from this company. Just getting them to ship me the product was a nightmare. I still have not received the items and it has been right at 30 days and I am now being told it will take an additional 30 days before it ships. But they took my money with no problem. You can email me for more info. rickey @ pgsignsstl.com

Great Product fully automated Great Product fully automated

One of the worst buying experience… One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH