Responsive and Helpful I received my initial delivery, but was missing one item. I contacted the support email and received a quick pleasant reply. The missing item was immediately rectified. Great care and service after the sale!

Part of iPad keyboard quit working Part of iPad keyboard quit working. Gold&Cherry tech staff worked me to try to get it working. But when they couldn’t, they pointed me to a deal for a one. They were great. Thanks

Needed to contact Gold & Cherry… Needed to contact Gold & Cherry Customer Service when I could not power up my iPad keyboard case. Received same day email response with high level trouble shooting guidelines, which was exactly what I needed. Solved problem in a minute. Typing this 5 star review with my iPad keyboard! Excellent product with even better service. Great job, thank you!

Zero warranty coverage The actual product held up to regular daily use for for less than 6 months, then my ipad started falling out of this case. I contacted customer support and was told that basically their 1 year warranty does not cover any moving parts, actually looking back at the email, their displayed 1 year warranty covers " nothing ". Such a disappointment, the product looked good to. But with no warranty covering minor fixes I give Gold & Cherry a huge 0. The worst company I've dealt with. Don't buy from this company as everything always breaks and they don't care. Regards, TS

I have a 1st gen 12.9 iPad Pro I have a 1st gen 12.9 iPad Pro and ordered the keyboard case. I had a little issue in setting it up, I contacted customer support immediately was contacted by Angelo and he walked me through to fix the issue.The keyboard works great. Quality product made with heavy gauge aluminum love the lighted keyboard with multiple colors. Highly recommend if looking to upgrade your iPad.