Posted my positive review on Facebook. Posted my positive review on Facebook. Love the speed, reliability and price. Double the speed of Xfinity and $45 cheaper per month. Forgot to mention the free installation and no monthly modem charge. Can’t delete my old payment method on the Brightspeed app. Gave up trying. Still rate the actual service a five.

A well-oiled machine. The technician arrived within the allotted time. He was very fast, thorough and professional. He made sure my service was working properly before he left. He talked me through the process and did exactly what he explained. I upgraded to the 1 gig fiber service. My internet has been working like a well-oiled machine.

It is now April 25th It is now April 25th. My Brightspeed cable was installed on April 10th. The installers left the cable in big role, tied to pole on side of property and just left the line on the ground. They said someone would be here in 2-3 days to bury the line and make a secure connection of cable. It has not been done, LIAR, LIAR, LIAR as big company's always are when they are trying to get you as a customer. They put on a big front, but do not do as they say. My service with internet is slower now than it was with previous service provided CenturyLink, the company they bought out. This really sucks. I am waiting for LUMUS to finish their work and complete installations. They have a new line installed in road in front of my house. Beware Brightspeed, your time is ticking, are you going to fix the problem of bad internet and complete burial of cable, or are you going to go by the wayside, like all the others, SPECTRUM, DISH, ETC.?

Excellent professional installation Excellent professional installation. He explained it well and did a great job setting it up today. Also communication was good as far as notifying me to arrival. Definitely great service from tech, Adrian . I have gotten good service from my phone calls to get information. Extremely happy over service so far!!

The technician did everything that I… The technician did everything that I asked. Placed modem junction box and cable where I requested. Did an outstanding job on the installation.