Allow more time Your installer was in such a hurry to leave for his next appointment half of my items were not transferred online to the new service

Good customer relations and perfect installation. The tech that did our installation did an excellent job. Good customer relations, answering questions and doing the install the way I asked for it to be done. Perfect installation, even though it was raining hard the entire time he worked. So far everything seems to be working and speed test checks out OK.

Installer not very proffesional Installer without my knowledge or even asking or letting me know unplugged other equipment. It took me a considerable amount of time to fix the damage. Also the install is not what I would all professional. Drilled the hole through the floor 3 to 4 inches away from the wall in lieu of bringing it up against the base board. I understand they are probably paid by the install, but it would have taken no more time to do it correctly.

Posted my positive review on Facebook. Posted my positive review on Facebook. Love the speed, reliability and price. Double the speed of Xfinity and $45 cheaper per month. Forgot to mention the free installation and no monthly modem charge. Can’t delete my old payment method on the Brightspeed app. Gave up trying. Still rate the actual service a five.

Our installer was absolutely wonderful… Our installer was absolutely wonderful and professional. Took time to find the perfect spot outside our home to please my wife and provide the best signal within our home! Truly appreciated everything he did and explained today!