Should be 10 stars instead of 5 Should be 10 stars instead of 5. Dealt with these people almost since LogicSupply started. Never a problem, always helpful. In three cases they bent over backwards to meet our requirements. Been fascinating to watch them grow and evolve. Will definitely continue dealing with OnLogic.

Lack of updates Order was placed and did not receive any updates. Upon chatting with the online associate, it was found that their internal finance team had place a hold with no explanation. Never contacted me with any updates until I called them. Hold was removed and another 2 weeks to ship. A total of 1 month between placing the order and receiving the device. Have not received the device yet.

Some issues with payment term, delivery time & responsiveness Payment term is still "in advance", even though we have been doing business at least 5 years. Delivery time is somewhat unclear and varies a lot. Sometimes it is very hard to get answers from the sales team representative.

Solid product, well made. Good value, but.... Solid product, well made. There are some 100mm VESA mounting slots on the bottom which are not punched out, so VESA Mount not possible, had to redesign our instruments, which was a setback to our product delivery.

Orders via the website go OK Orders via the website go OK, sometimes there are issues with odd freight costs or vat added on top of the price. Other than that, splendid service all together!