Scott Guenther
GBGood Company. A pleasure to deal with Keepntrack has been a pleasure to work with whenever we've had questions or issues. They're polite and professional on the phone and always work hard to find a solution to problems. The software itself could be made a little more user friendly, but that's about the only complaint I would raise. It is stable and works well, which is always great for a type of software that needs reliability to be a key component.
Ryan
GBEasy/Simple volunteer application The volunteer application process was super easy and simple. We plan to use this software for a long time. We recommend this software.
Jeremy
GBConstantly fails, looking for a new system We've used Keepntrack for 4 years. Within the last 2 years, the peripheral equipment constantly stops working so we have to unplug and replug to make work. When that doesn't work, we have to delete cookies. When that doesn't work, we have reinstall the drivers. The system only works with Internet Explorer, which is a dying browser. Our receptionist shelved the system 2 months ago and uses a manual process now. We're on the market for a new system.
J. Daniel
GBRespectful, very quick and accommodating customer support! Very rarely do you find a software which is not sold as custom but seeks to include your input so thoroughly.
Heidi Kamnsky
GBHighly responsive and personal service. Someone actually answers the phone every time we call. Tech support is awesome and works hard to ensure we have all questions answered.