Effective file backup with effective technology Installing Elephant Drive backup technology for the first time on my computer was handled with ease. The process was accomplished by Julie Anne from US Tech Support who was at once a professional who knew how to accomplish the task in a very short amount of time.

Technicians are fantastic, the wait to get them is unacceptable The interaction with the technician, Fernando Ignacio was as expected - truly great. However, I have had an excessively long wait time, several hours to get the technician(s). The wait time is unacceptable. Then the first line individuals continually try the "hard sell" to the point of being obnoxious in trying to sell the "latest product." They simply fail to understand the word "NO" This is very fustrating and if it was not for the high quality of the 2nd level techs I would not stay with this product. Reviewing the technical assistance; not the MyCleanPC product.

A Happiest Customer Whenever I call Mycleanpc.com, I get great service with great outcome. There is no long wait time and the Technicians are very friendly and treat you like family because they know that your time is valuable and you want quick resolution to the problem at hand and move on. I like their honesty and integrity. Mr. Michael Santos helped me today and he was great.

Anytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!

Recurring charges after subscription cancelled. Good product however I have been trying for months to terminate service and stop the $19.95 monthly fees, after cancellation. This is my 4th try, even after receiving an email saying the subscription was cancelled and indicated a refund would be forthcoming. That was promised in June 2023, and my card just got hit for $19.95 in July. I removed the debit card on my account, and they are still charging me. This is in use at an American Legion in Granbury, Tx, so cleanly Pc is ripping off a veteran organization. Please help.