Excellent Customer Service I first had an issue with the color of case that I selected being out of stock. I quickly received an email from an actual person (which was refreshing) and she helped me resolve this problem. I then had an issue with purchasing because I had paid for my other PC parts all in the same day, locking up my credit card. This was also easily resolved thanks to the good customer service. I knew these issues were not the fault of SuperBiiz, and they actually helped make the resolution process much smoother.

Impressed with Packaging/Shipping I ordered a seagate hard drive and disk drive from this company. I was very impressed with the packing! The hard drive was sealed and cased inside of a very secure and tight foam insert in addition to bubble-wrap. They treated the disk drive the exact same way. I wish that all of my parts were packed like this when I ordered them from other companies. It made my motherboard appearing in single bubble-wrap seem unprofessional. I only considered this website to purchase parts because it was recommended by PC Parts-Picker but now that I know how they treat their outbound gear, I will revisit this site in the future to buy computer parts.

I have ordered items from superbiz… I have ordered items from superbiz before and they always have amazing shipping. Its probably because how close I live to San Jose but still always great prices and shipping time.

The side panel did NOT have the 80mm… The side panel did NOT have the 80mm side fan mount as shown on Newegg's and the SuperBiiz product page for the TX-388 MicroATX chassis! But since everything else worked out so well, it's just enough to take one star off and give four stars for everything else! Next time I need another Apex TX-388 PC chassis, y'all better make DAMN sure that the side panel with the 80mm airduct/fan mount is included as opposed to the side panel I got stuck with and was not part of what was depicted on Apex's product page and your own product page of the TX-388 MicroATX chassis!

Really really good I was very well … Really really good I was very well pleased with my with my items the way they were packed pretty much got them on time if not sooner I got all of my packaging and all the things that I ordered thank you very much