OptimalTex

Jones Creek Rd 5551, 70817, Baton Rouge, United States
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3.10
Based on 20 Reviews

5

45.00%

4

10.00%

3

0.00%

2

0.00%

1

45.00%
About OptimalTex

Optimaltex designs and builds custom desktops that are made with gamers in mind. We Sell PC Parts separate for those looking to upgrade the components on the custom PC builds. We are not just a PC Builder company, we are a retail for all components by top brands.

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Matt Dixon
GB

Great product, great service, great company. Found out about this company through word of mouth and wanted to try them out. Couldn’t be more happy. Customer service was top notch, Adele was able to sit down with me and talk cost savings and still getting the performance out the computer I needed. I ended up purchasing two PC and within three weeks (hell of a turn around from a ground up build and parts being shipped). After the purchase I received a follow up text asking how satisfied I was (extremely) and was informed of any issues that may pop up to contact them immediately for trouble shooting or warranty replacement. Great guy, very sincere and eager to work WITH you. Highly recommend and will be our ch asking more from them in the future.

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Donald May
GB

1 star no item yet. I Would give you more stars if I had my item. If I get my item I will change my review.

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Nathan Scheneman
GB

I took my original 1 star review down I took my original 1 star review down, but I’m back to leave yet another, and this one will stay! This company took my money, and then informed they didn’t have the gpu on hand, I waited and waited and heard nothing from them! Demanding a refund, take your money elsewher, optimaltex is a joke

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Tbp_ Blackknight
GB

45/10 The customer service is absolutely outstanding, I would recommend this company just off of that alone. They built me an absolute gem of a pc and kept me up to date the entire way. I will be a loyal customer for years to come!

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Chris Soard
GB

I have requested a refund for my order… I have requested a refund for my order that has not been completed. I requested the refund on the 7th of June. OptimalTex stated that they will process my request and consider it approved. I messaged them on the 22nd of June and OptimalTex stated they will check the account that day and will send a refund confirmation. I have yet to receive any of these.

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