review Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, we would have to open each customer account and collect their numbers. The way my store uses the program, we register each group that comes in. Customers get texts that they are in a queue when there is no wait time... which confuses some of them. Otherwise, easy to use system.

Torrence BBQ Loves TablesReady We (Torrence BBQ) own a barbecue food truck. When we aren't catering events, we setup at breweries, wineries, distilleries, and other public events. Conducting public events is extremely fast paced and prior to using TablesReady we struggled to keep track of customers to deliver their food. We would have to send employees out of the truck to locate and deliver the food which took hands away from their primary job role of preparing and filling new orders. Once we implemented TablesReady, we have reduced this effort by at least 75%. We utilize Square as our POS, so when an order is placed at the window, we request the customers' cell phone number and inform them we will send a text when their order is ready for pickup. The only reason we aren't at 100% efficiency with TablesReady is either a customer is not willing to provide a cell phone number or they give us a wrong number. Thank you TablesReady for a great tool in the tool belt for providing a better more efficient service to our customers' experience at Torrence BBQ.

First Ever Fast Service Pop Up We used TablesReady for our first fast service pop up and it was a lifesaver! The day was extremely busy, buy the program worked like a charm and our service was fast and smooth. I HIGHLY recommend TablesReady for anyone looking to make your food service life easier!

I wish there was a fail safe for when… I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the recent category but if they don't remember the name of the party they accidentally bumped it can be really difficult. If, when a table is bumped having never been paged there were a pop-up that said "This table has yet to be called, are you sure you want to bump (or your term) them?" it would fix the problem.

So far so great! So far, so good. We are a large medical office, and we're very lucky TablesReady has altered their program so we can try our best to control our waiting rooms during this pandemic. Also even before when we just had the FreeTrial they answered many of the questions we had to ask and allowed us a lot of time to play with the program to make sure it was even feasible for us to try live. Overall they have been very generous and patient working with us.