John Horne
GBNot as customizable as I had hoped for Not as customizable as I had hoped for. Customer service was almost nonexistent. Called a few time and had to leave a voicemail. Days would go by then I would get an UNKNOWN caller, I don’t answer those phone calls and he would leave a message I would call right back and straight to voice mail. Customers would complain that they would not get the text. The phone numbers would not update correctly. We canceled after about 2 weeks. The concept is really nice but the execution is terribly lacking.
Torrence Barbecue LLC
GBTorrence BBQ Loves TablesReady We (Torrence BBQ) own a barbecue food truck. When we aren't catering events, we setup at breweries, wineries, distilleries, and other public events. Conducting public events is extremely fast paced and prior to using TablesReady we struggled to keep track of customers to deliver their food. We would have to send employees out of the truck to locate and deliver the food which took hands away from their primary job role of preparing and filling new orders. Once we implemented TablesReady, we have reduced this effort by at least 75%. We utilize Square as our POS, so when an order is placed at the window, we request the customers' cell phone number and inform them we will send a text when their order is ready for pickup. The only reason we aren't at 100% efficiency with TablesReady is either a customer is not willing to provide a cell phone number or they give us a wrong number. Thank you TablesReady for a great tool in the tool belt for providing a better more efficient service to our customers' experience at Torrence BBQ.
Titanic Attraction
GBExcellent product Excellent product. It is easy to use and train! I love how responsive support is when needed. Highly recommend TablesReady!
customer
CAreview Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, we would have to open each customer account and collect their numbers. The way my store uses the program, we register each group that comes in. Customers get texts that they are in a queue when there is no wait time... which confuses some of them. Otherwise, easy to use system.
Jacob Longest
GBFirst Ever Fast Service Pop Up We used TablesReady for our first fast service pop up and it was a lifesaver! The day was extremely busy, buy the program worked like a charm and our service was fast and smooth. I HIGHLY recommend TablesReady for anyone looking to make your food service life easier!