Excellent product Excellent product. It is easy to use and train! I love how responsive support is when needed. Highly recommend TablesReady!

Basic and minimal The interface needs to be more oriented toward use on a tablet than a laptop. Settings are tedious to update in real time. Analytics are basically useless for us. We have parties of varied sizes and different sized tables which accommodate different sized parties and there is no way to account for this in the way it estimates wait times. We may have a table for 4 available in 20 minutes, but a table for 6 might be more like a 45 minute wait. There is no way customize this type of variable, making it confusing for the potential guest. Updating estimated wait times is a multi-step task which is difficult to update when you are in the middle of a dinner rush, especially on the tablet. There are also virtually no online help tutorials, meaning you have to email someone to find out how to adjust settings appropriately. Wording is confusing and inconsistent. It is very basic and involves a lot of back and forth and manual manipulation.

review Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, we would have to open each customer account and collect their numbers. The way my store uses the program, we register each group that comes in. Customers get texts that they are in a queue when there is no wait time... which confuses some of them. Otherwise, easy to use system.

Easy to use Easy to use. Almost no training required - very intuitive. Affordable and super quick support assistance. We are very happy with the product and would highly recommend as an alternative for rechargeable pagers/buzzers. Thanks!

Excellent development department Excellent development department. They have made tweaks to make the application very user friendly and just about perfect for the needs of our restaurant.