Had keyboard issue, don’t have one anymore Had keyboard issue and initially felt they weren’t quite listening to what I wrote the issue was very well. After a little back and forth clarifying Jane and the service team figured out what I was saying the problem was and worked towards identifying a solution. Thank you.

Good Costumer Service Well, the costumer has been pretty helpful during my recently dilemma. I've purchase a Kamvas 13 on Amazon and unfortunately it hasn't been working. I've contacted the costumer support and they've been really helpful. They've provided many solutions to fix this problem and they were with me till the end. I'm satisfied with their service. They're patient and understanding, so I consider this a good experience.

Windows Ink Issue Ticket #485801 Review for Ticket #485801 I recently encountered an issue with my Huion Device, and I’m pleased to share that the problem was resolved promptly and efficiently by Jane Chen. Her expertise and dedication to solving technical issues were commendable. She patiently listened to my concerns, diagnosed the problem, and provided clear instructions for troubleshooting. Within a short time, my device was up and running flawlessly. I appreciate Jane’s professionalism and excellent customer service. Her timely assistance made a significant difference, and I’m grateful for her support. Kudos to Jane and the entire support team!

I feel I am insistent for a response to… I feel I am insistent for a response to clarify the delay everywhere! This is my first time buying from the official website of huion, I bought a kamvas 13 around the 3rd of March. On the 7th it got to México and cleared customs on the 9th. Since then there hasn't been any other updates on the tracking! I've sent an email to support and they said they've contacted the courier company, on the 18th, and haven't gotten a response yet despite them urging. I've also sent one to the carrier from China and my local carrier but nothing.

Great company - great client service No doubts regarding the HQ of the products. I wish to underline they have a super efficient service office. They reply quickly and solve the issues. Remarkable