AJ Got My whole program of Family Tree… AJ Got My whole program of Family Tree Maker-2012 working faster and merged duplicate Families. Between what AJ and Annie did, they saved me months that I thought I was going to have to use to re-input all the data that I thought I had lost.

The service was very good in that they… The service was very good in that they were very patient with a person who did not know how to follow their instructions. They were able to fix the problem because they had patience with the customer and gave them encouragement.

Your company has a 10 Star technician Your company has a 10 Star technician, Nova Henderson. He saved a precious piece of material for me. My published Family Book, which I thought I had lost forever.

I appreciated his response to me needs… I appreciated his response to me needs and how quickly he handled my issue. This has been another year of great service beginning. George was extremely helpful and polite in this endearer.

AJ Review AJ Review My experience with AJ was extremely pleasant, timely & efficient. I have been getting les & less info from Ancestry & have only recently heard that it might be the FT Maker 2017 that is out-dated. Since I started a new tree & was researching needed data from England it seemed to slow down access to the program even more. AJ did not have an easy time relating to me because I am not very knowledgeable with the computer language. Nonetheless he was patient enough with me & he managed very well to get his message across. I appreciate that very much as I am in my 80's & pretty darn slow on the uptake. Another aspect with my interaction with him is that he also ensured that we spoke directly with each other when he finished with the installation & transfer of data. I am much relieved & will get started on my project later this evening. You have saved my sanity!!!!