Nemo was a big help resolving my screen… Nemo was a big help resolving my screen issue which was too big for my computer. He also gave me good information regarding my computer security.

the patience and knowledge of the techs… the patience and knowledge of the techs and their polite continuing search for inforrmation. over the time I had help Sam was the primary tech and Nova, Nemo and AJ were also helpful. I was pleased with your service and wish to thank them.

My tech was so gracious with my lack of… My tech was so gracious with my lack of experience and was always right with me or even a little bit ahead. Would recommend him to anyone who asks.

Wonderful Experience... Nemo, has been beyond words in helping me with my problem. No only did he take care of that but educated me in so many ways. He was patient, and very professional in every way. It was a pleasure to have him and hope that I could get him every time. He is outstanding in every way. Please let him know how much i appreciated all he did for me. His performance was well beyond what I expected. Keep him around....he is a very valuable asset to your company.

AJ Got My whole program of Family Tree… AJ Got My whole program of Family Tree Maker-2012 working faster and merged duplicate Families. Between what AJ and Annie did, they saved me months that I thought I was going to have to use to re-input all the data that I thought I had lost.