Krzysztof Gnacinski
DE16 days after ordering a mini pc still… 16 days after ordering a mini pc still no shippment and no information whatsoever. Customer service not replying to my emails. Unacceptable.
Geraint Roberts
GBChaotic key board and dire customer service. I purchased an AX15 from this company through Amazon. After setting the laptop up, including downloading an antivirus, I went to send my first email to find that the @ key was not where indicated. Also the "£, # " keys were also incorrectly placed. I've contacted Acemagic and Acemagicians 3 times with regards to the problem but my emails have been met with a blank response. It would seem their dire build quality is equalled only by their appalling customer service!
Maria Henderson
GBACEMAGIC MINI PC: Awesome Product, Awesome Service! My TANK03 is a game-changer! And their support team? Total lifesavers. Thanks for going above and beyond, ACEMAGIC!
Peter Woodcock
GBWhen I shopped for a replacement… When I shopped for a replacement computer I became intrigued at the concept of a mini computer. As a retired Engineer the logic of building a better, smaller computer made sense. I became excited as I shopped for the best. After alot of comparing, reading, I felt I would be in good hands with Ace Magician. Alas I've become disappointed in the lack of performance. The pages load slowly almost non responsive. It has just 2-4"×4" pages in english as a trouble shoot guide. I will contact Ace phone support before making a decision going forward. Regards, Peter
Andrea Benedict
GBACEMAGIC MINI PC Rocks! Plus, Their After-Sales Support is A+! Love my ACEMAGIC MINI PC – it's a beast! Had a minor hiccup post-purchase, but their support team sorted it out pronto. Kudos for the stellar service, ACEMAGIC!