ACEMAGIC MINI PC Rocks! Plus, Their After-Sales Support is A+! Love my ACEMAGIC MINI PC – it's a beast! Had a minor hiccup post-purchase, but their support team sorted it out pronto. Kudos for the stellar service, ACEMAGIC!

This mini-PC boasts impressive power This mini-PC boasts impressive power, handling various regular workstation tasks seamlessly, including running Libre, managing multiple tabs on different browsers, music, and photo editing. It also surprisingly performs well with older games, although its main limitation lies in the absence of a dedicated graphics card, making it less suitable for newer games at higher settings. A notable feature is the inclusion of 2 HDMI ports, simplifying dual monitor setups without the need for additional cables. This is a significant advantage compared to other mini-PCs that often come with just 1 HDMI or a DP port. With all 4 USB ports being 3.0, there's no confusion between 2.0 and 3.0 when the PC is mounted behind the computer setup. Additionally, the inclusion of a VGA port provides a retro option, although it hasn't been tested.

Ace Magician Mini PC Failure I purchased a mini PC directly through the manufacturer. It was OK for a few months before it start showing the BSOD. Ran tests and discovered it was due to bad memory. Also discovered the memory isn't user replacable as it is soldered on. Contacted the company through their email. After a good while they finally replied and asked for pictures stating that they would take care of the problem. Sent them the pictures and waited. Sent them another email and waited. It's been at least 2 months since and still no reply. Save your money and purchase from a reputable manufacturer who won't leave you high and dry.

Windows setup process suspicious, pre-installed malware/spyware found Windows 11 setup process doesn't prompt for Microsoft account. There are suspicious and questionable pre-installed malware/spyware in C:\Recovery\OEM\OSVer\EDIDEV.exe and others under C:\Windows. I had to wipe all and rebuild OS.

Chaotic key board and dire customer service. I purchased an AX15 from this company through Amazon. After setting the laptop up, including downloading an antivirus, I went to send my first email to find that the @ key was not where indicated. Also the "£, # " keys were also incorrectly placed. I've contacted Acemagic and Acemagicians 3 times with regards to the problem but my emails have been met with a blank response. It would seem their dire build quality is equalled only by their appalling customer service!